SBL Auto Parts Platform: A Digital Marketplace for Used Automotive Parts and Vehicle Recycling Services
SBL is a Portuguese automotive company specializing in the recycling of end-of-life vehicles and the sale of used car parts. This project involved developing a modern institutional website that helps customers easily search and find auto parts from their extensive inventory. The platform features a smart search engine that allows users to look up parts by vehicle model, license plate number, or part reference.
Services we offered
Challenge
The project needed to solve several key problems to create a better experience for customers:
- Outdated Website: The company’s old website was no longer functional and needed a complete replacement with modern features
- Confusing Competitor Sites: Existing websites in the auto parts industry had complicated designs and slow search systems that frustrated users
- Complex Stock Management: The platform needed to connect with external systems to automatically update thousands of car parts and vehicle listings every few minutes
- Multiple Service Types: The system had to handle different types of customer requests, including parts availability, vehicle collection, and waste management, through one unified platform
- User-Friendly Search: Customers needed an easy way to find specific parts using different methods, like vehicle model, license plate number, or part reference, without getting lost
Our Solution
We designed and developed a clean, modern website that makes finding auto parts simple and fast:
- Smart Search Engine: We built an intuitive search system that lets customers find parts using a vehicle’s brand and model, license plate number, VIN code, or part reference number
- Service Provider Application: a management tool for packaging and transport service providers.
- Automated Stock Integration: The platform connects to external APIs to automatically sync and update inventory every 5-15 minutes, ensuring customers always see the current available parts
- Integrated Ticketing System: We created a complete ticket management system where customers can request part availability, schedule vehicle collections, or arrange waste pickup, and track all requests in one place
- Multi-Language Support:The website supports six languages (Portuguese, Spanish, English, French, German, and Italian) to serve customers across Europe
- Three-Tier User System:We implemented separate areas for public visitors, registered customers, and administrators, each with appropriate access levels and features
- Mobile-Responsive Design:The entire platform works smoothly on all devices, making it easy for customers to search and order parts from anywhere
Impact & Results
This platform transformed how SBL connects with customers and manages their automotive parts business:
Faster Customer Service: The automated ticketing system allows the sales team to respond to customer inquiries more efficiently and track all requests in one organized dashboard
Improved User Experience: Customers can now find parts quickly through multiple search options instead of struggling with confusing navigation like on competitor websites
Better Customer Engagement: The platform enables customers to manage their own profiles, track their requests, and communicate directly with the team through the ticketing system
Expanded Market Reach: Multi-language support opened up SBL’s services to customers across multiple European countries, increasing their potential customer base
Professional Online Presence: The modern, clean design positioned SBL as a technology-forward company in the automotive recycling industry, standing out from outdated competitor websites
App Main Features
The platform includes powerful features designed to make buying auto parts and managing services effortless:
- Advanced Search System: Search by vehicle brand/model, license plate number, VIN code, or part reference with smart filtering options
- Real-Time Inventory Updates: Automatic synchronization with the external stock API every 5-15 minutes to display current parts availability
- Vehicle Information Decoder: Instantly decode vehicle details by entering the license plate or VIN number for accurate parts matching
- Availability Ticketing: Customers can request specific parts and track their inquiries through a dedicated ticket system with email notifications
- End-of-Life Vehicle Collection: Online form for scheduling vehicle scrapping services with complete request tracking
- Waste Management Requests: Integrated system for customers to request waste collection services with LER code selection
- Customer Dashboard: Registered users can manage their profile, view all tickets, and track service requests in one place
- Administrative Control Panel: Complete backend for managing users, stock, tickets, banners, LER codes, and system settings
- Multi-Language Interface: Six language options with easy enable/disable controls from the admin panel
See the Platform in Action
Real interfaces from live systems handling millions of transactions, regulatory compliance, and complex business operations. Every feature you see here is built to solve actual operational challenges and not just to look impressive in demos.
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